X999 bet Terms and Conditions – Complete User Agreement

1General Introduction & Applicability

These terms and conditions form a legally binding agreement between the x999 bet platform and its users. x999 bet is a licensed online betting and gaming platform serving users in Bangladesh.

These terms apply to the x999 bet website, mobile application, and all associated services. We reserve the right to update these terms at any time, and continued use of the platform after any changes constitutes acceptance of the updated terms.

X999 bet provides these terms in Bengali for Bangladeshi users to ensure everyone can understand them easily. In the event of any discrepancy in translation, the English version shall be considered final.

2Account Registration & Eligibility

To create an account on x999 bet, you must meet the following requirements:

• You must be at least 18 years of age. Registration by minors is strictly prohibited.
• You must provide accurate and truthful personal information — providing false details will result in account closure.
• Each person may hold only one account. Multiple accounts from the same device, IP address, or payment method are strictly prohibited.
• The mobile number and email address provided at registration must be active and belong to you.
• X999 bet may request a national ID or other documents for identity verification at any time.

Account Security

Keep your account password and login credentials strictly confidential. Do not share your account with anyone. If you notice any suspicious activity on your account, contact x999 bet support immediately. We strongly recommend enabling two-factor authentication (2FA).

3Deposit & Withdrawal Policy

The following rules apply to all financial transactions on x999 bet:

Deposit Rules

• Minimum deposit amount is ৳500.
• Deposits can be made via Mobile Pay, Nagad, and Rocket.
• Deposited funds are typically credited to your account within 5–15 minutes.
• You must use a payment method registered in your own name only.
• Deposits made through third parties are strictly prohibited.

Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are typically processed within 24–72 hours.
• Withdrawals may be held pending completion of KYC verification.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Withdrawals can only be made to the same payment method used for the deposit.

4Bonus & Promotion Terms and Conditions

Bonuses and promotions on x999 bet are subject to specific terms. Please read the relevant conditions carefully before claiming any bonus.

• Welcome Bonus: Available to new users only. One per user.
• Wagering Requirements: Each bonus has specific wagering requirements (typically 10x–30x). Bonuses cannot be withdrawn until the wagering requirements are met.
• Validity Period: All bonuses have an expiry date. Any unused bonus will be forfeited once it expires.
• Bonus Abuse: Any misuse of the bonus system, including attempting to claim bonuses through multiple accounts, will result in account suspension.
• Rights Reserved by x999 bet We reserve the right to modify or cancel any bonus offer at any time.

5Betting Rules

The following rules apply when placing bets on x999 bet:

• Once a bet is confirmed, it cannot be modified or cancelled.
• If a match is cancelled or abandoned, the stake for the relevant bet will be refunded.
• Odds in live betting change in real time. Do not place a bet before the odds are confirmed.
• If incorrect odds are displayed due to a technical error, x999 bet reserves the right to void the affected bet.
• If one leg of a parlay bet is voided, that leg will be removed and the remaining legs will stand.
• If suspected match fixing or unusual betting patterns are detected, payment will be withheld pending investigation.

Maximum Win Limit

The maximum win from a single bet depends on the specific event and market. Contact x999 bet support for more details.

6Prohibited Activities

The following activities are strictly prohibited on x999 bet. Violations will result in immediate account closure:

• Creating multiple accounts or using a third party's account.
• Placing bets artificially to exploit the bonus system (bonus abuse/arbing).
• Attempting to hack, phish, or manipulate the platform through any technical means.
• Operating an account on behalf of a minor.
• Using the platform for money laundering or any illegal financial activity.
• Harassing or threatening other users or x999 bet staff.
• Using x999 bet's brand, logo, or content without authorization.

7Responsible Gaming Policy

X999 bet believes betting is for entertainment, not addiction. We are committed to the mental and financial well-being of our users, which is why we offer the following tools:

• Daily/Weekly Deposit Limit: You can set your own daily or weekly deposit limits at any time.
• Self-Exclusion: You can temporarily exclude yourself from the platform for any period between 7 days and 5 years.
• Cooling-Off Period: You can take a break from betting for anywhere between 24 hours and 30 days.
• Reality Check: You will receive periodic reminders showing how long you have been playing.

If you feel that betting is having a negative impact on your life, please Responsible Gaming Read this page and get in touch with our support team.

8Privacy & Data Protection

X999 bet treats the protection of your personal information as a top priority. For details on how we collect, store, and use your data, please see our Privacy Policyare detailed here.

• Your information will never be sold to third parties.
• Your data is used solely for service delivery and legal compliance purposes.
• All data is protected with SSL encryption.
• You may request to view or delete your stored data at any time.

9Account Closure & Bans

X999 bet reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Violation of any provision of these terms and conditions.
• If there is suspicion of fraud, money laundering, or any other illegal activity.
• Operating multiple accounts.
• Registering with false or misleading information.
• Prolonged inactivity (more than 12 months).

You can also close your account at any time by contacting support. Please withdraw any available balance before closing your account.

10Limitation of Liability

X999 bet shall not be held liable for the following:

• If a bet is not completed due to loss of internet connection or a technical issue.
• Transaction delays caused by third-party payment providers.
• Unauthorized access to your account by a third party, where such access results from your own negligence.
• Force majeure events (natural disasters, government directives, etc.).

11Dispute Resolution Process

For any dispute or complaint, contact x999 bet customer support first. Our team will provide an initial response within 72 hours.

• Step 1: Send a detailed complaint to our support email.
• Step 2: Our team will investigate and notify you of a decision within 7 business days.
• Step 3: If you are not satisfied with the outcome, you may escalate the matter for further review.

X999 bet is committed to resolving disputes fairly and transparently. Our goal is to ensure every user's satisfaction.

12Policy on Changes to Terms

X999 bet may update these terms and conditions at any time. For significant changes, we will notify users via email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

We recommend reviewing this page regularly. The date of the latest update will always be shown at the top of the page.